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  • How soon can I expect delivery?
    For in-stock items, please expect the following delivery times for orders placed before 4:30 PM CET/CEST: - Netherlands: next day delivery- Germany: within 1-3 working days- France: within - 2-4 working days- UK: within - 2-5 working days For more information about the delivery of your order, please contact our customer service by email at info@sophiesiero.com. The expected delivery time starts after receipt of your payment. The daily deadline (on working days) for sending orders is 3:30 PM.
  • Who delivers your packages?
    We use the delivery services of DPD and Postnl.
  • Can I track the status of my order?
    At the time of shipment you will automatically receive a Track and Trace code via e-mail, with which you can check the status of your order and the location of the package.
  • Who delivers my order?
    All deliveries are made by DPD or Postnl. Delivery takes place on the specified day, at the specified delivery address. Tip: You can have your order delivered to your work; so you can be sure that you will receive it quickly.
  • Can I make a delivery appointment?
    You cannot make a delivery appointment because this depends on the route of the DPD driver.
  • How much are the shipping costs?
    We charge the following shipping costs:- NL & Belgium: €4.95 standard shipping, free shipping for orders of €50.00 and more.- Germany: €5.95 standard shipping, free shipping on orders of €50.00 and above.- France: €6.95 standard shipping, free shipping for orders of €100.00 and above.
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